Request for Proposals: IT Services Q&A DATES EXTENDED!

Partner with the Village to provide full IT support for our offices. All qualified parties are invited to submit a proposal.

See the full request here! The proposal due date has been extended to October 31st!

Update! Questions will be accepted through September 15th!

Questions received so far are listed below, with answers. If you have submitted a question that you do not see here, we do not have an answer for it.

Number of firewalls, make/model?  2 – Fortigate

Number of WiFi access points, make/model? 1 for the PD / 1 for the Village / 1 for the CCTV system

Number of WiFi Controllers, make/model? 1 Cisco & 2 Netgear

Number of servers, physical? Three. Upgrades are needed.

Number of servers, virtual? One

Number of printers/scanners/copiers, make/model, Any vendor contract on these?  3 desktop, 1 multifunction.

Number of Spectrum IP Phones, and is controller on-premise? Any vendor contract on this?  9 in VOP/PD

Does the Village use Office 365? If so, what are the license, level, and count? Yes we do. Government version desired. Upgrades desired.  

Are you experiencing delivery issues/pain points with your current provider? If so, could you please provide details of the issues/pain points you are experiencing? Logistics and LEIN, CJIS/FIPS certification and compliance issues exist. Enhanced status reporting needed. Contract under review.



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